digital feedback

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Online Surveys 101: Everything you need to know

Online Surveys 101: Everything you need to know

Surveys, surveys, surveys. They’re all the hype among digital organisations today. In fact, the use of online surveys has witnessed a...

Erin Gilliam Haije

Erin Gilliam Haije 23/10/2023

Best Online Survey Software and Questionnaire Tools in 2023

Best Online Survey Software and Questionnaire Tools in 2023

Since the emergence of customer feedback, online survey software and questionnaire tools have evolved into something entirely different....

Erin Gilliam Haije

Erin Gilliam Haije 13/10/2023

Mopinion gets ISO certification (again!)

Mopinion gets ISO certification (again!)

At Mopinion, we take pride in offering a great user and customer experience (that’s why we love feedback), along with the best possible...

Quirijn van der Haven

Quirijn van der Haven 29/06/2023

How feedback helps insurance companies overcome digitalisation challenges

How feedback helps insurance companies overcome digitalisation challenges

With the migration to digital, many insurance companies are actually experiencing increased friction rather than a smoother online...

Erin Gilliam Haije

Erin Gilliam Haije 28/03/2023

Benchmark: 80% of financial services industry gathers digital feedback, but data is still siloed

Benchmark: 80% of financial services industry gathers digital feedback, but data is still siloed

The financial services industry has its digital CX priorities in order (for the most part), according to Mopinion’s recently published...

Erin Gilliam Haije

Erin Gilliam Haije 02/03/2023

Create online content that converts with these user feedback templates

Create online content that converts with these user feedback templates

Creating and publishing valuable, relevant, and consistent online content is a great way to attract and retain a clearly defined audience....

Erin Gilliam Haije

Erin Gilliam Haije 21/04/2022

How to Get the Most Out of Conversational Feedback

How to Get the Most Out of Conversational Feedback

What is a conversation? Typically, an exchange of sentiments, observations, opinions, or ideas, a conversation supplies social support. It...

Penny Warnock 28/03/2022

What is Conversational Marketing?

What is Conversational Marketing?

Relatable. Personal. Fast. Human. There are a number of reasons why more and more organisations are incorporating conversational marketing...

Erin Gilliam Haije

Erin Gilliam Haije 22/02/2022

What comes first: Quantitative or qualitative data analysis?

What comes first: Quantitative or qualitative data analysis?

What came first, the chicken or the egg? This debate has been going on for hundreds of years, and scientific results are still somewhat...

Lynn Jonker 15/02/2022

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