This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Create real customer loyalty
Drive online conversion
Deliver a powerful digital experience
Revolutionise the digital experience in retail
Your customers are hungry for interactive experiences and a smooth online shopping journey and it’s your job to give it to them. Start pinpointing the reason behind certain shopper behaviours and say goodbye to lost conversions.
With Mopinion, your organisation can easily identify opportunities to boost loyalty, increase satisfaction and improve the overall experience across multiple digital channels and touchpoints.
Lower cart abandonment rates once and for all
Shopping cart abandonment plagues retailers and webshops all over the world on a daily basis. But that doesn’t mean you too have to fall victim to this headache… Mopinion offers the tools you need to collect feedback in the moment while simultaneously targeting your visitors with high-level precision.
Satisfy your shoppers at every digital touchpoint
From searching for products and showing up on search result pages, to the actual purchase of a product and after-sales service, you need to be there for your customer every step of the way. With Mopinion you can gather feedback in moments that matter with feedback forms catered your most critical touchpoints in the online shopping journey.
Foster loyalty through personalised digital channels
Build up a rich database of insights into every key customer segment and start delivering personalised experiences on all of your digital channels. Mopinion lets you gather customer data and enrich this data with useful feedback insights. Using intuitive dashboards during feedback analysis will bring immediate attention to important trends.
Enterprise-Level Security, Privacy and Accessibility
Mopinion is devoted to protecting your data and adhering to the strictest security, privacy and accessibility policies. We offer peak security accreditation with ISO 27001: 2017 and comply with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). We also offer improved accessibility to all types of web users with WCAG 2.1 Level AA certification.
See what they have to say
“We use feedback in our various E-merch, C.R.O and UX processes by targeting the key stages of the journey. This helps us collect very precise qualitative and declarative data which allows us to be much more efficient in improving the online journey.”
Bastien Monet, E-Merchandising Leader
