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Prioritise your online customers
Gain meaningful CX insights
Deliver a smooth online journey
Wield insights that will drive customer experience
Your organisation relies heavily on you to help deliver a remarkable customer experience. Start gathering customer feedback seamlessly across all of your digital channels including your website, mobile app and email and get the insights you need to deliver a smooth customer experience.
Insights catered to your digital strategy
It’s time to start fueling your digital strategy with the customer’s needs in mind. Gather feedback in moments that matter with feedback forms catered to your most critical touchpoints in the online journey.
Align your teams
Allow feedback to flow smoothly throughout your organisation. Use custom access groups to manage your users, ensuring the right people can access the relevant insights. Track actions, set reminders, and visualise your progress in Mopinion.
Maximise your impact
Analyse the customer experience at multiple levels, from the digital journey to specific digital channels and touchpoints. Make a real impact by driving meaningful changes in the customer experience using Mopinion’s advanced analytics and action management.
Enterprise-Level Security, Privacy and Accessibility
Mopinion is devoted to protecting your data and adhering to the strictest security, privacy and accessibility policies. We offer peak security accreditation with ISO 27001: 2017 and comply with the General Data Protection Regulation (GDPR). We also offer improved accessibility to all types of web users with WCAG 2.1 Level AA certification.
See what they have to say
By using real-time feedback dashboards we can easily see which issues we have to work on to enhance the shopper journey and satisfaction. These insights are shared on the teams that work on the specific feedback points.
Rosanne Heijligers, Customer Experience Analyst
