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Generic or not – almost every business uses contact and lead generation forms on their websites and mobile apps. Why? Because these types...
What is an online feedback form?
An online feedback form is a dynamic tool which is used to capture customer feedback on websites and apps. Feedback forms can be triggered...
Free Templates for Customer Experience Surveys
Times are changing and customer priorities are shifting. In fact, experts are predicting that by 2020, Customer Experience is set to take...
Introducing the Mopinion Survey Marketplace
Mopinion is proud to announce the launch of its very own survey marketplace! It’s the perfect way to learn more about the ingredients...
Best Feedback Templates for Customer Effort Score (CES)
Customer Effort Score (CES) is a customer satisfaction metric that is widely used in the feedback world. In essence, CES measures the ease...
One script for all your feedback buttons
Each and every page on your website / mobile app serves a different purpose, so why should your feedback buttons be any different? Well...
How to install a feedback form in WordPress
Whether you’ve just launched your website or you’re in the process of improving the online customer experience, customer feedback will...
Quick Guide: Ask the Right Questions in Feedback Forms
A lot of companies out there heavily rely on the same feedback strategy: ‘tacking’ a feedback button on various webpages and waiting to...