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Having been around for more than 45 years, de Jong Intra Vakanties is one of the most well-known Dutch travel organisations. In fact,...
Webinar: How travel organisation TUI leverages online customer feedback
Would you like to gather real time feedback from your online visitors as they set out to achieve their goals on your website? Perhaps you...
What is a Customer Feedback Metric?
The use of metrics is a practice businesses apply to nearly all aspects of their organisation. Whether that’s finance, competition,...
‘Tis the Season For Customer Feedback, Here’s Why…
The holiday season is in full swing. And while most ecommerce businesses have been preparing for this for months already, we can’t help...
Make Customer Feedback More Actionable with AI
Unless you’ve been living under a rock, you’ve probably noticed that the term ‘artificial intelligence’ is being thrown around just...
Translink provides seamless experience with online feedback
Established in 2001 in the Netherlands, Translink operates as the connecting force behind the OV-chipkaart. One card used for accessing all...
Albert Heijn meets shoppers’ needs with customer feedback
We are proud to announce that one of the largest supermarket chains in the Netherlands, Albert Heijn, now uses Mopinion’s feedback...
Nederlandse Loterij doesn’t gamble with customer experience
Nederlandse Loterij, the famous Dutch lottery, offers several wonderful games of chance in the Netherlands, such as the Staatsloterij,...