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Posts
The ecommerce industry is finally stable (for now). But unfortunately for existing ecommerce players, this market stability will open the...
How customer feedback helps travel and tourism prepare for peak season
In the travel and tourism industry everyone knows that you need to prepare for peak season. Whether you’re gearing up for the winter ski...
How to adopt and manage new software across an entire organisation
All digital teams work with software in one way or another to perform their work. Whether that’s a project management software, ticketing...
Mopinion in 2022: Product Updates, Feedback Guides, and Company Highlights
The customer experience market is evolving and so is Mopinion. Our recent State of Customer Experience report has made that quite clear. So...
5 great resources to get your webshop ready for the holiday season
As the holiday season nears, ensuring your webshop is ready for the busy season is top of mind. And with traffic and sales sure to...
Are you collecting customer feedback equally across all digital channels?
In the words of the famous poet Charles Bukowski, “If you’re going to try, go all the way. Otherwise don’t even start.” Well...
Why every CX Specialist needs user feedback
The consumer has changed. Spending patterns have changed. Consumers are more critical than ever before, and that creates even more...
5 Tips for Creating Better Mobile Surveys
Mobile surveys are an effective instrument for measuring the mobile experience. Unfortunately, however, many organisations still struggle...