A company’s website is often the first chance the company has to market its products and services to customers. So why wouldn’t you make it a priority to have the best website content out there? Well, now it’s possible with our easy-to-use website content questionnaires from the Mopinion Survey Marketplace!
Learn more about website content questionnaire templates below.
What is a website content questionnaire? And why use one?
Website content questionnaires measure the performance of online content, such as product information (product descriptions, videos, images), blog posts and support pages (FAQs, instructions, knowledge bases). These questionnaires help you discover if the content you’ve provided is in fact helpful for your customers. It also tells you which pages your customers are struggling to find the information they need.
Measuring website content can not only help you improve content regarding a product or service, but also enhance online support services for your customers (FAQs, instructions, e-manuals), and improve written content on your website.
Website Content Questionnaires
In the Mopinion Survey Marketplace, we have several website content questionnaire examples:
Free White Paper: The importance of A good Feedback Strategy
Learn about asking the right questions in an online feedback form to get the most out of it.
1. Yes / No Content Performance Questionnaire
Content performance questionnaires are a helpful way of keeping up the quality of website aspects like product content, online support features and blog posts. It helps you discover if the content you’ve provided is helpful for your customers as well as on which pages your customers are struggling to find the information they need.
Check out the Template here
2. Content Satisfaction Questionnaire
Content satisfaction questionnaires give users insight into how satisfied their customers are with overall content, such as their product content, homepage content, page navigation and layout. Questionnaires that measure content satisfaction give you in-depth feedback on how your customers experience your content. These questionnaires let you see how frequently a particular user visits your site, along with what they think of your homepage content, page navigation, product content and more.
Check out the Template here
3. Thumbs Up / Thumbs Down Questionnaire
A thumbs rating system is also a great solution for rating content performance. Especially for those looking for quick insights into the performance of product content, online support features and blog posts.
Use these types of questionnaires, you can quickly and easily collect feedback on your website content. It shows you which content your customers value and why.
Check out the Template here
What is the Survey Marketplace?
Mopinion just recently released its own Survey Marketplace, which is a website geared towards providing you with the inspiration and information needed to start using feedback questionnaires on your websites and mobile apps. This in-depth library of questionnaire templates covers eight categories of questionnaires.
Found a questionnaire that you’d like to try out on your own website? Just click on the ‘Customise this survey’ button and try the template for free (as part of a free trial).
Already a Mopinion customer? All templates you see in the marketplace are available to you via the survey builder within the Mopinion platform.
