https://mopinion.com/5-different-types-of-user-feedback-tools/ Customer Feedback Intelligence For Digital Enterprises Wed, 06 Sep 2023 08:33:58 +0000 hourly 1 https://wordpress.org/?v=6.0.2 https://mopinion.com/5-different-types-of-user-feedback-tools/#comment-52 Wed, 11 Jan 2017 16:40:44 +0000 http://mopinion.com/?p=5450#comment-52 […] should something go wrong, you’re going to need a way finding out where and how. This is where customer feedback tools can come in handy. There are lots of opportunities for bugs and/or technical errors to sprout up […]

]]> https://mopinion.com/5-different-types-of-user-feedback-tools/#comment-25 Fri, 18 Nov 2016 15:44:24 +0000 http://mopinion.com/?p=5450#comment-25 […] You can use a feedback tool in many different ways. The most common is in the form of a feedback button often located to the side of the website, where visitors can easily provide their feedback. Usually this is in the form of a score or comment, in combination with a feedback category such as a bug, suggestion or complaint. To remain competitive, it is important to exceed the expectations of your visitors. Did you know that, according to Baymard Institute, around 68% of your visitors leave your online purchasing funnels without buying? Customer feedback software helps measure and improve online customer satisfaction. And with the right level of effort, you will reduce customer churn as well. […]

]]>