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Let it be known. As an online retailer, you can’t always win on price. This is especially true around the holidays when customer...
Scaring off your customers? Try these 5 online feedback tips
Halloween is almost here. The skies are growing darker. Leaves are covering the sidewalks. Pumpkins are sprouting up on nearly every front...
Best Practices for Financial Companies entering the Digital Age
The finance industry has been undergoing quite a few changes over the last few years. Financial institutions that were once very...
How to Measure Customer Loyalty with Online Surveys
According to Edelman, customers that continue to support your brand over time will spend 67% more than your new customers. A.K.A. your most...
5 Templates for Website User Experience (UX) Surveys
Nowadays, first impressions are everything as website visitors become more and more accustomed to a high level of user experience. Website...
Best Practices for using Mopinion’s Machine Learning Technology
We’re very happy to announce that the release of our newest machine learning (ML) technology – automatic feedback categorisation...
Key Questions to ask in an Online Feedback Software Demo
If you’re reading this then you’ve probably already signed up for a demo with an online feedback software company. Nice going! This is...
4 Steps to a Successful Customer Obsessed Marketing Strategy
Customers are the most important cog in your business. Without them, you don’t have a business. But, despite all the tools we have today...