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Latest Posts
Udesh Jadnanansing, Co-Founder/ Chief of Revenue at Mopinion, was recently featured on the Startup Milestones Europe podcast. In this...
Devitt Insurance: Optimising the customer journey
Devitt Insurance Services Limited is an insurance broker based in Romford, England that has been arranging insurance in the UK since 1936....
4 Things “The Donald” can teach us about Digital Customer Feedback
Well it’s official. Love him or hate him, Donald Trump will be the new President of the United States come January 2017. The last one...
Mopinion talks feedback analytics at the Martech 2016 event
Many companies are now collecting digital customer feedback from their websites and apps. However, the focus here lies mostly in the...
4 effective tools for putting online feedback into action
Ever been put into a position where an online customer is asking you a question about a specific issue and he presumes you can pick up...
4 things to consider when building a digital marketing dashboard
Dashboards are very convenient tools for tracking business metrics, KPIs and other important data points relevant to your company. In a...
How to collect NPS on your website
As part of my work, I spend a lot of time on websites. Browsing, researching and perusing are all part of a Business Development...
Digital Customer Experience Benchmark 2016
The Digital Customer Experience Benchmark 2016 reveals that most major European companies still remain in the beginning stages of...