Anna von Flüe, Author at Mopinion https://mopinion.com/author/anna-von-flue/ Customer Feedback Intelligence For Digital Enterprises Tue, 28 Nov 2023 11:03:45 +0000 en-US hourly 1 https://wordpress.org/?v=6.0.2 Employee in the Spotlight: Penny Warnock https://mopinion.com/employee-in-the-spotlight-penny-warnock/ https://mopinion.com/employee-in-the-spotlight-penny-warnock/#respond Tue, 26 Oct 2021 12:37:10 +0000 https://mopinion.com/?p=46980 Looks like it’s time for a new Employee in the Spotlight! As the team returns to the office a couple of times a week, we are finally able to sit down together for a proper chat, face-to-face. Last month, you heard all about our Junior Growth Marketer, Lynn. This time, we’re chatting to another member […]

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Why Mopinion attaches great importance to ISO 27001 https://mopinion.com/why-mopinion-attaches-great-importance-to-iso-27001/ https://mopinion.com/why-mopinion-attaches-great-importance-to-iso-27001/#respond Tue, 26 Oct 2021 06:00:28 +0000 https://mopinion.com/?p=46925 ISO 27001 is the world’s most recognized standard for information security. Of course, we at Mopinion only want to offer you the best when it comes to data security. So it should be quite obvious that we have been officially ISO certified since June 18, 2020. But what exactly does that mean for you? Well, […]

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Behind the Feedback: Conversational Feedback https://mopinion.com/behind-the-feedback-conversational-feedback/ https://mopinion.com/behind-the-feedback-conversational-feedback/#respond Wed, 20 Oct 2021 08:00:05 +0000 https://mopinion.com/?p=45904 Let’s make some noise for Mopinion’s future solution to make feedback better, lighter and more fun. Coming soon: Conversational Feedback. Looking at the feedback we’d get from you, you are waiting for a conversational user interface that makes the feedback experience easier, lighter, more fun and especially intuitive? Mopinion will make it happen. Now let’s […]

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How Mopinion ensures security and data protection https://mopinion.com/stop-the-hackers-security-data-protection/ https://mopinion.com/stop-the-hackers-security-data-protection/#respond Tue, 19 Oct 2021 10:58:22 +0000 https://mopinion.com/?p=46841 At the moment, there seems to be a lot of uncertainty and ignorance about cybersecurity. Cybersecurity is a collection of guidelines, concepts and measures to protect personal data. As a software provider, security is Mopinion’s top priority. That’s why we sat down with Anwar Jebali, Head of Development at Mopinion, to tell us all about […]

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Employee in the Spotlight: Lynn Jonker https://mopinion.com/employee-in-the-spotlight-lynn-jonker/ https://mopinion.com/employee-in-the-spotlight-lynn-jonker/#respond Fri, 24 Sep 2021 04:44:18 +0000 https://mopinion.com/?p=46130 Once again, it’s with great pleasure that we present to you our next Employee in the Spotlight! At Mopinion we like to put our people first, so we’re putting them one after another in the Spotlight to get to know them a bit better. Last month we introduced Jos, our Product Manager. This time, let’s […]

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5 simple templates to collect feedback on your mobile app https://mopinion.com/5-simple-templates-to-collect-mobile-app-feedback/ https://mopinion.com/5-simple-templates-to-collect-mobile-app-feedback/#respond Tue, 17 Aug 2021 10:58:27 +0000 https://mopinion.com/?p=45849 Calling all mobile marketers… Do you want to improve the user experience of your mobile app? Wouldn’t you like to find out how you can optimise your app so that your users are guaranteed not to bounce? Then go ahead – take the plunge and start collecting mobile app feedback now. In mid-2021, more than […]

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Increase Your Customer Retention With Conversion Rate Optimisation https://mopinion.com/customer-retention-strategy-conversion-rate-optimisation/ https://mopinion.com/customer-retention-strategy-conversion-rate-optimisation/#respond Mon, 02 Aug 2021 07:00:33 +0000 https://mopinion.com/?p=45598 The customer journey doesn’t end after your visitors complete the action you want them to take – and neither should your conversion optimisation efforts! I’m’ sure that you’ve all heard it before, but if you’re still not convinced that customer retention is valuable, take a look at a study by Frederick Reichheld of Bain and […]

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Increase Conversions with These 7 Ecommerce CRO Tips https://mopinion.com/cro-ecommerce-tips/ https://mopinion.com/cro-ecommerce-tips/#respond Wed, 14 Jul 2021 11:03:30 +0000 https://mopinion.com/?p=45318 Running a webshop can be one hell of a ride. From cart abandonments over basic usability issues and low conversion rates – if you know, you know. We are asking Ecommerce managers to work on your conversion rate optimisation constantly, because (like in so many other life-situations) consistency is key!   In this article, we […]

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Improve your Product Roadmap with User Research https://mopinion.com/improve-your-product-roadmap-with-user-research/ https://mopinion.com/improve-your-product-roadmap-with-user-research/#respond Wed, 23 Jun 2021 08:48:53 +0000 https://mopinion.com/?p=44611 Another article about Product Roadmaps? Sure, many product teams may be over this subject, but as a product manager, you need to be prepared to put your customers at the centre of your product (which means you have to think about them all the time!) In the product-oriented era, everything revolves around the customer experience. […]

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Employee in the Spotlight: Anne van der Geest https://mopinion.com/employee-in-the-spotlight-anne-van-der-geest/ https://mopinion.com/employee-in-the-spotlight-anne-van-der-geest/#respond Thu, 03 Jun 2021 04:22:14 +0000 https://mopinion.com/?p=44068 It’s a great pleasure to present to you our next Employee in the Spotlight. At Mopinion we want to give some extra attention to our employees because we put our people first, so we’re putting them in the Spotlight one-by-one to see what they are up to. Last month we introduced Florent, our Sales talent […]

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