Comments on: What is the online Voice of the Customer? https://mopinion.com/online-voice-of-the-customer/ Customer Feedback Intelligence For Digital Enterprises Wed, 06 Sep 2023 08:29:56 +0000 hourly 1 https://wordpress.org/?v=6.0.2 By: Why it's worth listening to the Voice of the Customer - Mopinion https://mopinion.com/online-voice-of-the-customer/#comment-89 Fri, 10 Mar 2017 09:16:42 +0000 https://mopinion.com/?p=7587#comment-89 […] what’s the moral of my story? Don’t use your feedback tool as just a gimmick – listen to your customers with intent. In other words, if you choose to ask them for feedback, be sure to let them know they’ve been […]

]]> By: An inside look at how digital is paving its way into traditional VoC programmes - Mopinion https://mopinion.com/online-voice-of-the-customer/#comment-63 Fri, 27 Jan 2017 08:01:50 +0000 https://mopinion.com/?p=7587#comment-63 […] the need for customer analytics is increasing steadily. We anticipate that businesses will look for online VoC platforms that offer easy ways of analysing and reporting the data […]

]]> By: Which website tools are best for effectively engaging with the online customer? - Mopinion https://mopinion.com/online-voice-of-the-customer/#comment-60 Thu, 26 Jan 2017 14:01:06 +0000 https://mopinion.com/?p=7587#comment-60 […] forms come in all shapes and sizes. A very popular method of data collection, feedback forms provide marketers with a way of retrieving insights deep within the order and […]

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