analytics Archives - Mopinion

New Release – Charge Your Text Analytics Experience

Jos van der Kooij — Thu, 14 Sep 2023 07:36:48 +0000

We’ve got some exciting news that’s going to make your analytical hearts skip a beat. Drumroll, please… 🥁 Our Text Analytics section just got a turbo boost with not one, not two, but three new additions! We see that the demand for the right analytics options is still increasing. That’s why we are and we […]

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Unlimited Dashboards: Tips & Tricks for Enhanced Analysis

Penny Warnock — Mon, 20 Feb 2023 14:45:49 +0000

At Mopinion, we understand the importance of making data accessible to everyone who needs it. That’s why we were beyond excited to announce the introduction of unlimited dashboards. This allows multiple users and teams within an organisation to create as many dashboards as they need to support their data analysis and decision-making. To ensure that […]

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Powerful Data, Flexible Visualisation: Say Hello to Unlimited Dashboards

Penny Warnock — Tue, 14 Feb 2023 11:14:16 +0000

Making complex data simple, Mopinion allows you to break down vast amounts of feedback data. This helps you gain actionable insights to help boost your strategies. Following the recent release of access groups, our advanced user management system, unlimited dashboards allows you and your team to create multiple dashboards in a single report. Giving you […]

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Want to increase your survey response rate? Try this…

Erin Gilliam Haije — Tue, 29 Mar 2022 07:40:01 +0000

Does your organisation struggle with bringing in enough feedback data? Not sure why your survey response rates are so low? It can be a frustrating situation, especially when you are putting in your all to try and understand and help your customers achieve their online goals. But you’re not alone. This is a problem experienced […]

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A Fresh Look For Improved Customer Feedback Management

Penny Warnock — Wed, 09 Mar 2022 08:56:37 +0000

When Mopinion was first developed, the customer experience industry was just starting to blossom. Since then, the CX market has well and truly boomed, changing as other industries grow with their customers. In fact, the customer experience management market is projected to grow to $14.5B by 2024. As the industry, (and the world) changes, so […]

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Behind the Feedback: Schedules & Templates for Exports

Penny Warnock — Mon, 13 Dec 2021 15:29:20 +0000

Here at Mopinion we are once again reflecting on the recent release of not one, but two brand new and improved features, Schedules and Templates for exports. This release strives to save you time and effort, by automating the process of exporting feedback data. In this Behind the Feedback story, you will discover everything there […]

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Schedules & Templates for Exports Are Live!

Penny Warnock — Tue, 07 Dec 2021 08:08:23 +0000

With a little help from you, our customers, (and your useful feedback) we are always able to identify any missed opportunities within our system and quickly get to work improving our user’s experience. So, without further ado… May we present to you some further improvements to our export feature: Schedules and Templates for exports! Say […]

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Product Update: Enhanced exports, notifications and more…

Jos van der Kooij — Tue, 14 Sep 2021 10:06:11 +0000

Once again, it’s about time for another exciting Mopinion product update! This time, we’ve got lots of new features and updates for you, including a brand-new notifications feature that will allow you to see what’s happening inside the product in real-time. Not only that, we’ve also enhanced our exports as well as much more innovative […]

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Enhanced Exports: It’s live!

Jos van der Kooij — Thu, 02 Sep 2021 07:22:24 +0000

You spoke, we listened. With a little help from our customers, (and their useful feedback) we are always able to identify any issues within our system and quickly get to work improving our user’s experience. So, without further ado… Welcome Enhanced Exports to the Mopinion platform! From completely new features to the optimisation of […]

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Soft Data vs Hard Data for Conversion Rate Optimisation

Penny Warnock — Thu, 29 Jul 2021 08:16:47 +0000

When it comes to conversion rate optimisation, the process could accurately be compared to a balancing act. Today, there are an abundance of tools and options available to leverage your CRO efforts, and of course, the data these tools help you to uncover. Experts in this field know that CRO is a delicate, scientific-based process […]

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