tips and tricks Archives - Mopinion https://mopinion.com/tag/tips-and-tricks/ Customer Feedback Intelligence For Digital Enterprises Fri, 01 Dec 2023 12:11:54 +0000 en-US hourly 1 https://wordpress.org/?v=6.0.2 Maximise your digital experience with Mopinion & Contentsquare https://mopinion.com/maximise-your-digital-experience-with-mopinion-contentsquare/ https://mopinion.com/maximise-your-digital-experience-with-mopinion-contentsquare/#respond Thu, 09 Nov 2023 13:02:21 +0000 https://mopinion.com/?p=87704 The Digital Experience Awards 2023 took place on November 30th and was hosted by our partner, Digital Experience Analytics platform Contentsquare. The créme de la créme of digital experiences were celebrated and it was certainly a night to remember. In light of these festivities, and as proud sponsor of the event, we’d like to take […]

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]]> https://mopinion.com/maximise-your-digital-experience-with-mopinion-contentsquare/feed/ 0 6 best survey examples from real brands https://mopinion.com/6-best-survey-examples-from-real-brands/ https://mopinion.com/6-best-survey-examples-from-real-brands/#respond Wed, 25 Oct 2023 11:33:48 +0000 https://mopinion.com/?p=87349 According to Gartner, 95% of businesses collect customer feedback in some form. This is only natural! It is, after all, a tried and true method of improving several aspects of a business. User experience, customer satisfaction, the sales funnel. The list can easily go on. One of the most common ways (and best, in our […]

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]]> https://mopinion.com/6-best-survey-examples-from-real-brands/feed/ 0 Product Update: new design options, new app preview mode and more https://mopinion.com/product-update-new-design-options/ https://mopinion.com/product-update-new-design-options/#respond Fri, 13 Oct 2023 08:29:51 +0000 https://mopinion.com/?p=87086 We have a brand new product update for you, packed with new additions and fixes, including new design options, a new app preview mode and extra access settings. Check it out! Custom Background Colour for Web Feedback Forms Want to take your form design(s) one step further? Now you can easily adjust the background colour […]

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]]> https://mopinion.com/product-update-new-design-options/feed/ 0 Customer Satisfaction Survey Questions & Tips https://mopinion.com/customer-satisfaction-survey/ https://mopinion.com/customer-satisfaction-survey/#respond Tue, 26 Sep 2023 07:30:43 +0000 https://mopinion.com/?p=86471 From fostering repeat business and generating positive word-of-mouth referrals to bolstering a company’s reputation in an increasingly competitive market, customer satisfaction (CSAT) is the driving force that propels businesses towards sustained growth and prosperity. After all, when customers feel genuinely satisfied, not only does this signal a job well down, but it also translates into […]

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]]> https://mopinion.com/customer-satisfaction-survey/feed/ 0 How to Create Free Online Surveys: Tips & Tools https://mopinion.com/how-to-create-free-online-surveys/ https://mopinion.com/how-to-create-free-online-surveys/#respond Tue, 26 Sep 2023 07:29:40 +0000 https://mopinion.com/?p=15828 Choosing to survey people is quite simple. But creating one? That’s another story. Believe it or not, there is a true science to creating online surveys. And I know what you’re thinking…The surveys you’ve taken in the past may have seemed simple at first glance and well, quite frankly they should be. But in reality […]

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]]> https://mopinion.com/how-to-create-free-online-surveys/feed/ 0 7 ways to improve your website user experience https://mopinion.com/7-ways-to-improve-website-user-experience/ https://mopinion.com/7-ways-to-improve-website-user-experience/#comments Thu, 31 Aug 2023 07:31:00 +0000 http://mopinion.com/?p=4865 Part of creating a high performing website is to constantly optimise your user experience. A key factor to succeeding in this is knowing why people leave your site. Buuut this part of the customer journey can be tricky to deduce from standard marketing analytics alone. So what can you do when Google Analytics fails you? […]

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]]> https://mopinion.com/7-ways-to-improve-website-user-experience/feed/ 2 A/B testing with Mopinion https://mopinion.com/a-b-testing-with-mopinion/ https://mopinion.com/a-b-testing-with-mopinion/#respond Fri, 17 Feb 2023 08:01:19 +0000 https://mopinion.com/?p=81542 CRO specialists and Growth Marketers put heavy emphasis on experimentation and A/B testing. A/B testing, or split testing, is a way to test two versions of content and compare their performance. The goal of an A/B test is often to see which version leads to more conversions and a higher CTR. Qualitative data often doesn’t […]

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]]> https://mopinion.com/a-b-testing-with-mopinion/feed/ 0 How travel companies benefit from customer feedback – Use cases & tips https://mopinion.com/how-travel-companies-benefit-from-customer-feedback-use-cases/ https://mopinion.com/how-travel-companies-benefit-from-customer-feedback-use-cases/#respond Tue, 10 Jan 2023 13:46:15 +0000 https://mopinion.com/?p=81984 People don’t easily settle when it comes to booking a vacation. After all, you work hard all year to go on a well deserved holiday. Whether someone is looking for an active vacation or just wants to lay next to the swimming pool, everyone wants their vacation time to be relaxed and not stressful. That’s […]

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]]> https://mopinion.com/how-travel-companies-benefit-from-customer-feedback-use-cases/feed/ 0 Integrating feedback into your UX problem statements https://mopinion.com/how-to-integrate-feedback-into-ux-problem-statement/ https://mopinion.com/how-to-integrate-feedback-into-ux-problem-statement/#respond Wed, 05 Oct 2022 10:04:45 +0000 https://beta-site.mopinion.com/?p=78105 UX Designers and UX Researchers have only one wish. And that is that their products are designed for solving the right problem for their users. Interestingly enough, many UX design teams start their research with little direction as to what problem they want to solve. And without effectively defining the problem, their design often misses […]

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]]> https://mopinion.com/how-to-integrate-feedback-into-ux-problem-statement/feed/ 0 How user feedback will shape up your product experience https://mopinion.com/how-user-feedback-will-shape-up-your-product-experience/ https://mopinion.com/how-user-feedback-will-shape-up-your-product-experience/#respond Mon, 26 Sep 2022 13:04:58 +0000 https://beta-site.mopinion.com/?p=78110 SaaS organisations have a lot of new challenges ahead. With product-led growth at the forefront of their initiatives, product managers within these organisations are scrambling to create and maintain a memorable and engaging product experience. But what does a good product experience look like and how can the users themselves help these teams beef it […]

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