user feedback Archives - Mopinion https://mopinion.com/tag/user-feedback/ Customer Feedback Intelligence For Digital Enterprises Wed, 29 Nov 2023 09:06:44 +0000 en-US hourly 1 https://wordpress.org/?v=6.0.2 7 Alternatives to GetFeedback CX and Digital https://mopinion.com/7-alternatives-to-getfeedback-cx-and-digital/ https://mopinion.com/7-alternatives-to-getfeedback-cx-and-digital/#respond Tue, 26 Sep 2023 09:49:05 +0000 https://mopinion.com/?p=86778 If you are here, you are probably looking for competitors or alternatives to GetFeedback. GetFeedback is a customer experience and survey platform that helps collect and analyse feedback from its customers. Sounds familiar right?! GetFeedback offers multiple products and services, like a big CX platform and GetFeedback Digital, which is essentially a reworked version of […]

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]]> https://mopinion.com/7-alternatives-to-getfeedback-cx-and-digital/feed/ 0 4 ways feedback improves the customer journey for government and nonprofit organisations https://mopinion.com/feedback-improves-customer-journey-for-government-and-nonprofit/ https://mopinion.com/feedback-improves-customer-journey-for-government-and-nonprofit/#respond Wed, 23 Aug 2023 08:22:36 +0000 https://mopinion.com/?p=86058 Governmental and nonprofit organisations deal with considerable amounts of data. Taxes, unemployment, immigration, impact stories, event registrations, financial data, etc. The list is long. Naturally, this creates a lot of content… as in loads! While posting this sort of information on a website or in a newsletter is an efficient way of reaching a large […]

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]]> https://mopinion.com/feedback-improves-customer-journey-for-government-and-nonprofit/feed/ 0 Best feedback use cases for insurance and financial services organisations https://mopinion.com/customer-feedback-use-cases-insurance-and-financial-services/ https://mopinion.com/customer-feedback-use-cases-insurance-and-financial-services/#respond Tue, 11 Jul 2023 12:40:35 +0000 https://mopinion.com/?p=85208 Customer expectations are growing, and digital journeys are becoming an increasingly important part of how insurance and financial services organisations engage with their customers, understand their expectations, and ultimately deliver on them. According to Bloomreach, “the sheer volume of questions and claims, legacy systems, ancient technology, and a distorted view of the customer journey are […]

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]]> https://mopinion.com/customer-feedback-use-cases-insurance-and-financial-services/feed/ 0 Why every CX Specialist needs user feedback https://mopinion.com/why-every-cx-specialist-needs-user-feedback/ https://mopinion.com/why-every-cx-specialist-needs-user-feedback/#respond Thu, 20 Oct 2022 13:43:43 +0000 https://mopinion.com/?p=80068 The consumer has changed. Spending patterns have changed. Consumers are more critical than ever before, and that creates even more challenges for you as a CX Specialist. So how do you deal with this? How do you ensure that customers stay by your side and targets are met? Now is the time to excel with […]

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]]> https://mopinion.com/why-every-cx-specialist-needs-user-feedback/feed/ 0 How user feedback will shape up your product experience https://mopinion.com/how-user-feedback-will-shape-up-your-product-experience/ https://mopinion.com/how-user-feedback-will-shape-up-your-product-experience/#respond Mon, 26 Sep 2022 13:04:58 +0000 https://beta-site.mopinion.com/?p=78110 SaaS organisations have a lot of new challenges ahead. With product-led growth at the forefront of their initiatives, product managers within these organisations are scrambling to create and maintain a memorable and engaging product experience. But what does a good product experience look like and how can the users themselves help these teams beef it […]

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]]> https://mopinion.com/how-user-feedback-will-shape-up-your-product-experience/feed/ 0 How to utilise user feedback for software development https://mopinion.com/user-feedback-for-software-development/ https://mopinion.com/user-feedback-for-software-development/#respond Wed, 03 Aug 2022 07:06:42 +0000 https://beta-site.mopinion.com/?p=78081 Assumptions are a dangerous game when it comes to software development. Then again, you wouldn’t be the first to make assumptions – especially if they are primarily based on market research and business needs, rather than the personal preferences of your customers themselves. However, if you’re looking to be both agile and customer-centric, then you’re […]

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]]> https://mopinion.com/user-feedback-for-software-development/feed/ 0 Always Stay Up-To-Date With Mopinion’s Changelog and Status Page https://mopinion.com/user-feedback-update/ https://mopinion.com/user-feedback-update/#respond Mon, 21 Mar 2022 14:47:12 +0000 https://mopinion.com/?p=49623 At Mopinion, we are constantly enhancing our platform with new features and fixes, thanks to the user feedback we collect. Naturally, we want to ensure that you’re always aware of these changes and updates. To make sure that you can always stay in touch with our team, learn about updates and find all the information […]

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]]> https://mopinion.com/user-feedback-update/feed/ 0 What is user feedback? Where and how to collect it https://mopinion.com/what-is-user-feedback/ https://mopinion.com/what-is-user-feedback/#respond Fri, 18 Feb 2022 07:17:05 +0000 https://mopinion.com/?p=48966 Tasked with the ultimate challenge of keeping your customers satisfied and engaged with your brand, you might find that things get a little daunting without the right solution in place. Quantitative analytics tools like Google Analytics can tell you a lot about what is happening on your digital channels, but not why. Thankfully, there’s user […]

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]]> https://mopinion.com/what-is-user-feedback/feed/ 0 homeQgo taps into the online customer journey with user feedback https://mopinion.com/homeqgo-user-feedback/ https://mopinion.com/homeqgo-user-feedback/#respond Wed, 16 Feb 2022 07:15:35 +0000 https://mopinion.com/?p=48923 Sustainability has – partly due to the climate agreement – been an increasingly popular item on the agenda of many homeowners. In fact, in the Netherlands alone, there are millions of homes that will need to be made more sustainable in the coming years. Many homeowners, however, are either not yet familiar with all of […]

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]]> https://mopinion.com/homeqgo-user-feedback/feed/ 0 How user feedback can boost your growth marketing strategy https://mopinion.com/how-user-feedback-can-boost-your-growth-marketing-strategy/ https://mopinion.com/how-user-feedback-can-boost-your-growth-marketing-strategy/#respond Fri, 16 Jul 2021 07:00:17 +0000 https://mopinion.com/?p=45368 Digital marketers are no longer confining themselves to the top-of-funnel metrics and customer acquisition rates. In fact, nowadays it’s all about the entire customer lifecycle and more importantly, making sure those same customers actually stick around; a trend which has introduced a new and more redefined type of marketing known as growth marketing. Growth marketers […]

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