travel & hospitality Archives - Mopinion https://mopinion.com/tag/travel-and-hospitality/ Customer Feedback Intelligence For Digital Enterprises Wed, 29 Nov 2023 09:47:04 +0000 en-US hourly 1 https://wordpress.org/?v=6.0.2 How travel companies benefit from customer feedback – Use cases & tips https://mopinion.com/how-travel-companies-benefit-from-customer-feedback-use-cases/ https://mopinion.com/how-travel-companies-benefit-from-customer-feedback-use-cases/#respond Tue, 10 Jan 2023 13:46:15 +0000 https://mopinion.com/?p=81984 People don’t easily settle when it comes to booking a vacation. After all, you work hard all year to go on a well deserved holiday. Whether someone is looking for an active vacation or just wants to lay next to the swimming pool, everyone wants their vacation time to be relaxed and not stressful. That’s […]

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]]> https://mopinion.com/how-travel-companies-benefit-from-customer-feedback-use-cases/feed/ 0 How customer feedback helps travel and tourism prepare for peak season https://mopinion.com/customer-feedback-helps-travel-and-tourism-in-peak-season/ https://mopinion.com/customer-feedback-helps-travel-and-tourism-in-peak-season/#respond Wed, 04 Jan 2023 07:24:13 +0000 https://mopinion.com/?p=81791 In the travel and tourism industry everyone knows that you need to prepare for peak season. Whether you’re gearing up for the winter ski season in the Alps or sunny, summer getaways in the Mediterranean, making the most of your busiest days is critical. The peak season comes with higher revenues, but it also brings […]

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]]> https://mopinion.com/customer-feedback-helps-travel-and-tourism-in-peak-season/feed/ 0 5 Ways to Increase Holiday Sales on your Website https://mopinion.com/increase-holiday-sales-with-customer-feedback/ https://mopinion.com/increase-holiday-sales-with-customer-feedback/#respond Thu, 26 Nov 2020 07:38:55 +0000 https://mopinion.com/?p=38955 Black Friday is here, which as we all know marks the start of the holiday shopping season and the biggest sales period for retailers! Stores will soon be flooded with customers looking to buy that perfect gift for their loved ones. And that leaves retailers scrambling to keep up and find ways to delight their […]

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]]> https://mopinion.com/increase-holiday-sales-with-customer-feedback/feed/ 0 De Jong Intra Vakanties supports online vision with feedback https://mopinion.com/how-customer-feedback-supports-de-jong-intra-vakanties-online-vision/ https://mopinion.com/how-customer-feedback-supports-de-jong-intra-vakanties-online-vision/#respond Thu, 21 Nov 2019 07:05:49 +0000 https://mopinion.com/?p=28103 Having been around for more than 45 years, de Jong Intra Vakanties is one of the most well-known Dutch travel organisations. In fact, earlier this year, the organisation received an 8.9 score from its customers and won the Reisgraag Award in the category: All-round Tour Operator. Travelers who book vacations at de Jong Intra Vakanties […]

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]]> https://mopinion.com/how-customer-feedback-supports-de-jong-intra-vakanties-online-vision/feed/ 0 Air France-KLM improves its internal knowledge system with Mopinion https://mopinion.com/air-france-klm-improves-its-internal-knowledge-system-with-mopinion/ https://mopinion.com/air-france-klm-improves-its-internal-knowledge-system-with-mopinion/#respond Tue, 20 Aug 2019 07:00:02 +0000 https://mopinion.com/?p=24586 The Air France-KLM Group is a leading group in terms of international traffic on departure from Europe. This global giant has a fleet of 550 aircrafts, which operate up to 2,300 daily flights. In 2018, Air France-KLM carried 101.4 million passengers. Every day, customers contact Air France and KLM to find answers to their flight […]

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]]> https://mopinion.com/air-france-klm-improves-its-internal-knowledge-system-with-mopinion/feed/ 0 Webinar: How travel organisation TUI leverages online customer feedback https://mopinion.com/webinar-how-tui-leverages-online-customer-feedback/ https://mopinion.com/webinar-how-tui-leverages-online-customer-feedback/#respond Wed, 24 Apr 2019 07:05:11 +0000 https://mopinion.com/?p=21636 Would you like to gather real time feedback from your online visitors as they set out to achieve their goals on your website? Perhaps you are doing this already but struggle to manage the data and pick out the important trends? If so, tune in to our upcoming webinar where we will be joined by […]

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]]> https://mopinion.com/webinar-how-tui-leverages-online-customer-feedback/feed/ 0 Alpharooms uses feedback to aid in customer experience initiatives https://mopinion.com/alpharooms-selects-mopinion-to-help-aid-in-customer-experience-initiatives/ https://mopinion.com/alpharooms-selects-mopinion-to-help-aid-in-customer-experience-initiatives/#respond Tue, 05 Mar 2019 07:00:39 +0000 https://mopinion.com/?p=19527 Alpharooms is one of the UK’s leading websites for discount hotels and flights, offering deals to over 220,000 properties around the world. Online travel bookings has largely become a commoditised marketplace that relies heavily on paid acquisition. Therefore price becomes a major factor in winning business – but in a market this big, no one […]

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]]> https://mopinion.com/alpharooms-selects-mopinion-to-help-aid-in-customer-experience-initiatives/feed/ 0 Why travel companies should listen to the Voice of the Customer https://mopinion.com/why-travel-companies-should-be-listening-to-the-voice-of-the-customer/ https://mopinion.com/why-travel-companies-should-be-listening-to-the-voice-of-the-customer/#respond Fri, 16 Jun 2017 07:00:26 +0000 https://mopinion.com/?p=10164 The travel industry, one of the world’s largest industries, has changed drastically over the last few years as a result of digitisation. Digitally confident customers now seek more control of the booking process, making the demands for good (online) service even higher than before. So what does this mean for travel marketers? You guessed it, […]

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]]> https://mopinion.com/why-travel-companies-should-be-listening-to-the-voice-of-the-customer/feed/ 0 Travix revamps digital feedback programme with Mopinion https://mopinion.com/travix-revamps-digital-feedback-programme-worldwide-using-mopinion-software/ https://mopinion.com/travix-revamps-digital-feedback-programme-worldwide-using-mopinion-software/#respond Mon, 27 Mar 2017 14:13:15 +0000 https://mopinion.com/?p=9080 Travix International is an online travel company that operates in 35 different countries worldwide. With five major brands, including Budget Air, Cheaptickets.nl, Vliegwinkel.nl, Vayama and FlugLaden, and an extensive portfolio of 39 websites, Travix is growing rapidly. With nearly 3.5+ million passengers a year, Travix has a large number of online visitors on its websites […]

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]]> https://mopinion.com/travix-revamps-digital-feedback-programme-worldwide-using-mopinion-software/feed/ 0 3 ways online feedback can improve your travel app https://mopinion.com/3-ways-online-feedback-can-improve-your-travel-app/ https://mopinion.com/3-ways-online-feedback-can-improve-your-travel-app/#respond Tue, 21 Mar 2017 08:00:54 +0000 https://mopinion.com/?p=8800 ‘Embrace it or go bust’ – that is the mantra of many travel companies who are currently dealing with a rapidly digitising industry. And what’s becoming apparent is that adapting to this transformation is not so much an option, but rather an indispensable condition if companies want to maintain a competitive edge. According to an […]

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